perihokiTerms of Use

When you open an account on perihoki, you enter into an agreement with us governing your use of our platform, your deposits and withdrawals, your play on our live-dealer tables and slot games, and your access to our sportsbook markets. These terms apply to all users across Jakarta, Surabaya, Bandung, Medan, Semarang, and other supported jurisdictions where we operate.

We at perihoki commit to transparent, fair gameplay and secure account management. These terms outline what we do, what we require from you, and how disputes are resolved. By creating an account and depositing funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer (mobile banking, local payment, online payment, e-wallet), you acknowledge and accept these conditions.

Our services on perihoki are available only where local law permits. You are responsible for verifying that your access and use comply with the laws of your own jurisdiction. We do not offer our services in jurisdictions where online gaming is prohibited.

Account Opening and Verification on perihoki

To join perihoki, you must be at least the age of legal consent in your jurisdiction. We require a valid email address, phone number, and government-issued identification (KTP, SIM, or passport). You also provide proof of residence—a utility bill or bank statement dated within the past three months. Our verification team reviews your documents and typically approves accounts within hours on business days.

Two-factor authentication is mandatory on all perihoki accounts. At login or when initiating a withdrawal, you receive a one-time code via SMS to your registered phone. This protects your account from unauthorized access. You may also set a security question and password recovery email. If you lose access to your account, contact our support team with proof of identity to regain control.

Account verification: We retain your identification documents securely and use them only for account verification and fraud prevention. We do not sell or share your data with third parties except as required by law.

Your Responsibilities on perihoki

You agree to provide accurate, current information during registration and to update it if details change. You are solely responsible for maintaining the confidentiality of your password and account access. If you suspect unauthorized use, notify us immediately via live chat or support email. You agree not to use perihoki to launder money, evade taxes, or engage in fraud. Any account engaged in such activity will be closed immediately, and we may report the matter to authorities.

Deposits, Withdrawals, and Account Balance on perihoki

We accept deposits via eight primary payment channels: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct transfers from mobile banking, local payment, online payment, or e-wallet. Minimum deposit thresholds vary by method but remain accessible. Funds credit to your perihoki account balance instantly. Your balance covers play on all our games—live-dealer tables, slots, and sportsbook markets.

Withdrawals return to your original deposit method. If you funded via mobile banking, your withdrawal goes to local payment; if via online payment, funds process via e-wallet. Withdrawals are subject to verification—we confirm your account identity, check for any pending bets or disputes, and process the transaction. Subject to your bank's processing window, funds typically arrive within a standard business cycle, not minutes.

Balance holds: If a hand or match outcome is disputed, we may temporarily hold your balance pending investigation. We retain full video and transaction records and can resolve disputes fairly using this evidence.

Bonus Terms on perihoki

We may offer deposit bonuses, welcome packages, or promotional credits to new or returning players. Any bonus we advertise is subject to its own specific terms—these typically include playthrough requirements (a minimum amount you must wager before withdrawing bonus funds) and game restrictions (some bonuses may exclude certain tables or slots). We communicate bonus terms clearly at the time of offer. Bonuses are non-transferable and expire if unused within a specified window (typically 30 days).

Dispute Resolution and Our Commitments on perihoki

If you believe a hand was settled incorrectly, a withdrawal was delayed, or your account was accessed without authorization, contact us immediately via live chat. Our support team investigates using hand records, transaction logs, and video evidence. We retain this data for a minimum of one year. Disputes are typically resolved within five to ten business days.

We commit to fair, random outcomes on all games. Our live-dealer tables use physical cards and equipment; outcomes cannot be rigged. Our slot games use certified random number generation. We undergo regular audits by independent third parties. You may request audit reports or game certification data via our support team.

All transactions on perihoki are encrypted using industry-standard TLS encryption. We store your data in secure servers with restricted access. Your password is hashed (one-way encrypted) and never stored in readable form. We do not log your gameplay content, only transaction records and account activity. Your data is never sold to advertisers or third-party marketers.

We guarantee on perihoki

Fair, audited game outcomes
Secure account access with two-factor authentication
Transparent dispute resolution using video and transaction records
Your data is encrypted and never sold to third parties

We do not permit on perihoki

Multiple accounts under the same identity
Accounts opened for minors or using false identity
Money laundering, fraud, or use of proceeds from crime
Exploitation of system bugs or collusion with other players

Changes to These Terms on perihoki

We may update these terms from time to time to reflect changes in our services, law, or operational practice. We notify active users of material changes via email or in-app notification. Continued use of perihoki after notification constitutes acceptance of updated terms. Your account balance and history remain intact across updates.

Our commitment is to operate perihoki fairly and transparently. We maintain clear communication with our support team across Indonesian cities and timezone; you can reach us anytime via live chat. If you have questions about these terms, your account, or any aspect of perihoki, contact support and we will respond promptly. By using perihoki, you acknowledge these terms, our commitment to account security, and our jurisdiction-restricted service model.