perihoki Platform Privacy Notice
This page describes what we collect when you use perihoki and how we keep that data protected. When you create an account, fund it via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, and play our live-dealer tables or sportsbook markets, we record transaction details, gameplay history, and account activity. Our commitment is to handle this data securely, use it only for account operation and fraud prevention, and never sell it to advertisers or third parties.
We at perihoki recognize that your personal information—government ID number, phone number, bank account details, betting history—deserves protection. This notice sets out exactly what we collect, how long we keep it, who can access it, and what rights you have over your own data.
If you have questions about our data practices after reading this notice, contact our support team via live chat or refer to our Terms and Conditions for further detail.
What Data We Collect on perihoki
When you register a perihoki account, we require an email address, phone number, and full name. You then upload a government-issued ID (KTP, SIM, or passport) and proof of residence (utility bill or bank statement dated within three months). This information is essential for account verification and fraud prevention.
During deposit, we record your payment method details—the DANA, e-wallet, or bank account number you use—and the amount funded. We do not store full bank card numbers; payment processors (our third-party intermediaries) handle the actual transaction. We retain a reference ID for each deposit so we can reconcile transactions and dispute chargebacks if they arise.
As you play on perihoki, we log every action: each hand dealt at our live tables, each spin on our slot games, each sportsbook wager placed. These records include timestamps, stake amounts, outcomes, and your account balance before and after each transaction. We retain hand video (for live-dealer disputes) and game logs (for RNG audits) for a minimum of one year. Sportsbook records are kept for at least two years to handle post-settlement disputes.
What We Do NOT Collect
We do not record your gameplay content—what you are thinking, your chat messages (unless you message our support team), or your browsing history outside perihoki. We do not use cookies to track you across other websites. We do not collect biometric data, health information, or family relationships. We do not install tracking software on your device.
How We Use Your Data on perihoki
We use your personal information for six primary purposes. First, account operation: we need your email to send login links and password recovery codes, your phone for two-factor authentication SMS, and your ID to verify you are who you claim to be. Second, payment processing: your bank details go to our payment processor, who needs them to credit deposits and process withdrawals. Third, fraud prevention: we scan for duplicate accounts, money laundering patterns, and suspicious betting behavior (e.g., sudden large wagers by a previously cautious player).
Fourth, dispute resolution: if you dispute a hand outcome or withdrawal, we review your transaction history, game logs, and hand video to investigate fairly. Fifth, legal compliance: we may disclose data to government authorities if required by law (e.g., tax investigation, fraud prosecution). Sixth, service improvement: we analyze aggregate gameplay statistics (not individual outcomes) to improve our platform stability and user experience. We never use your data for marketing emails, newsletters, or promotional calls without your explicit consent.
Data Storage, Security, and Third-Party Processors on perihoki
Our servers are located outside Indonesia (in data centers operated by cloud providers in other regions). This means your data physically resides overseas, subject to the jurisdiction and legal framework of that country. We use industry-standard encryption (TLS 1.2+) for data in transit and AES-256 encryption for data at rest. Access to your personal information is restricted to our internal teams (account management, compliance, support) on a need-to-know basis.
We do not store passwords in plaintext; we hash them one-way so that even our engineers cannot read them. If you forget your password, we send you a time-limited recovery link; we never send your original password via email or SMS.
Payment processors (local payment, online payment, e-wallet, mobile banking, local payment, online payment, and direct-bank partners) have access to your bank details. These are third parties outside our direct control; each processes your data according to their own privacy policy. Audit firms may review our game logs for RNG certification; they sign confidentiality agreements. Government agencies may request your data if required by law; we comply only with valid legal requests and inform you where permitted.
Data Retention Periods on perihoki
We keep your account profile (email, phone, ID copy, address) for as long as your account is active, plus five years after account closure (for legal and tax purposes). Transaction records (deposits, withdrawals, wagers) are retained for seven years (standard tax-record retention). Hand video and game logs are kept for one year minimum; after one year, we may delete them unless a dispute is pending. If you request account deletion, we anonymize your personal information within a reasonable period but may retain transaction summaries for compliance purposes.
Your Rights and Contact on perihoki
Under applicable data protection frameworks, you have the right to request what personal data we hold about you, correct inaccurate information, and request deletion (subject to legal retention obligations). To exercise these rights, contact our support team with proof of identity. We will respond within a standard timeframe (typically two to four weeks).
You also have the right to know why we are processing your data, how long we will keep it, and who has access to it. This notice answers those questions directly. If you believe our data handling violates your privacy, you may lodge a complaint with the data protection authority in your jurisdiction.
- Email our support team via the live chat on perihoki requesting your data file.
- Provide proof of identity (copy of your registered ID or a verification code we send).
- We compile your data into a readable format and send it within the specified timeframe.
- If you wish to correct information, let us know the changes and we will update our records.
Our commitment on perihoki is to handle your data honestly, securely, and only for legitimate operational purposes. We do not sell it, do not market to you using it, and do not share it with third parties except where necessary for payment processing or legally required. If you have concerns about your privacy or suspect unauthorized access to your account, contact us immediately via live chat. Your account security is our priority across all regions where perihoki operates—Jakarta, Surabaya, Bandung, Medan, Semarang, and beyond.